Capgemini New Hiring | Non-voice Process Role
Capgemini New Hiring: Capgemini is announcing a new hiring opportunity for recent graduates and applicants with 1 to 3 years of work experience for Non Voice Process roles in Kolkata. This job opportunity is open to female applicants who want to make a name for themselves working in business processes or supporting customers.
If you meet the requirements for eligibility and are comfortable working in shifts that rotate, to be considered for this recruitment drive.
Job Overview
- Company Name: Capgemini
- Job Role: Non-voice Process
- Job Location: Kolkata
- Experience Required: Freshers or 1-3 Years of Experience
- Gender Preference: Female Candidates Preferred
- Qualification: Any Graduate
- Joining Timeline: Immediate to 15 Days
- Shift Requirement: Flexible to Work in All Shifts
Eligibility Criteria
- A graduation requirement in any discipline is required.
- New students are eligible to apply.
- Candidates with between 1 and 3 years of experience in an area that is not a Voice Process can also apply.
- Good writing, along with comprehension, is highly valued.
- The ability to work in shifts that rotate is essential.
- Candidates who join immediately or are with a waiting period of 15 days after joining will receive preference.
Job Responsibilities
- Answer customer questions using non-voice channels for communication.
- Keep accurate records of interactions with customers.
- Address customer complaints in accordance with the process guidelines.
- Provide prompt and professional response.
- Respect the policies of the organisation and adhere to Quality standards.
Work Location
Capgemini Candor Office A3 Tower, 1st Floor
Kolkata, West Bengal
Application Process
Interested candidates can submit their resumes via email, mentioning the required subject line.
Email Subject: Application – Fresher/Non Voice Exp – Kolkata
Email ID: tapti.sengupta.ext@capgemini.com
Important Note
Candidates should be aware of the requirements for eligibility before applying. Candidates who meet the requirements for education and shift flexibility criteria could be considered based on the selection criteria for hiring.
