Tech Mahindra Off Campus Hiring Drive – Customer Support Associate – Work From Home Job Opportunity!
Tech Mahindra Off Campus Hiring Drive: Are you eager to start or further advance your career through the world’s leading company in business process and technology services? Tech Mahindra is a reputable brand in innovation, and client excellence is currently hiring Customer Support Associates for work-from-home jobs on a contractual basis. This is an opportunity to be part of an energetic team, advance professionally, and take advantage of the flexibility of remote working. If you’re a person who loves helping others and seeking an enjoyable job, learn more about this thrilling possibility!
Why Choose Tech Mahindra?
Tech Mahindra is a powerhouse in the technology and business outsourcing sector, providing customers across the world with the most cutting-edge technology. When you join the Tech Mahindra team, you’ll be a part of an organisation that is committed to diversity, innovation and the growth of employees. This job is perfect for you.
- Work-from-home Flexibility: You can enjoy the ease of working from home while providing outstanding customer service.
- Career Possibilities: Tech Mahindra invests in its employees by providing education and training to assist them in their careers.
- World Exposure: You will be working with a globally recognised name and engaging with patrons of different backgrounds.
- Helpful Team Environment: Work as teams that promote teamwork, education and achievement.
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Job Overview: Customer Support Associate
As a Customer Service Associate, you’ll have crucial roles in ensuring that customers are satisfied by responding to inquiries or issues, as well as offering top-quality assistance. This is a job that is contractual, specifically designed for those who thrive in a hectic and customer-centric environment.
Why This Role is Perfect for Freshers and Experienced Candidates
No matter if you’re looking for a fresher to join the workforce or a seasoned professional looking for an opportunity to be flexible, the position has something for all. New graduates will profit from Tech Mahindra’s extensive training program, and those with experience can utilise their talents to have a positive impact. The work-from-home arrangement eliminates commute issues, allowing employees to concentrate on delivering excellent customer service.
Position Highlights
- Designation: Customer Support Associate
- Time Schedule: 6-day week with 1 day rotational off
- Working Location: Work from home
- Qualification: High School Certificate or equivalent
- Experience: Newcomers and those who have previous experience in customer service are invited to apply!
Key Responsibilities
- Answer questions from customers by phone, email or via chat with professionalism and in a timely way.
- Help customers resolve issues and ensure that customers have a great experience.
- Keep accurate records of all transactions and interactions with customers.
- Team members should collaborate to increase efficiency and quality of service.
- Keep up-to-date with the company’s products, services and policies to give complete details.
Skills and Qualifications
- Education Requirements: A minimum of HSC (12th pass) or equivalent.
- Communicative Skills: Excellent written and verbal English communication abilities.
- Technical skills: Basic computer literacy and proficiency working with MS Office tools.
- Customer focus: Passionate about providing exceptional customer service.
- The ability to adapt: The ability to operate on the schedule of a rotating shift and weekends.
- Work-from-home Setup: Access to a peaceful space with an internet connection that is reliable and a laptop or computer equipped with headphones.
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What Tech Mahindra Offer
- A competitive compensation plan for contract employees.
- A comprehensive training program that will equip you with the knowledge and skills to be successful.
- A welcoming work environment that encourages collaboration and growth.
- Flexibility to work from your own home.
- Experience and learning from an internationally recognised company.
How to Apply
Are you ready for that next step on your path? It’s easy to apply! Take these steps to apply for the Tech Mahindra team:
- Registration Online: Go to the official Apply Link, as well as scan the QR code that is included in the materials for recruitment, to complete your application.
- Submit Your Information: Complete the application form and include your information regarding your education and personal details.
- Assessment Method: Candidates who are shortlisted are subjected to a short test to determine their skills in communication and problem-solving.
- Interview: The successful candidates will be invited to an online interview.
- Onboarding: After you’ve been selected, you’ll be provided with training and assistance to begin your work-from-home adventure!
Don’t miss your opportunity to join the Tech Mahindra company, an organisation that helps its employees succeed. Apply now and begin your career in customer service!
