Revolut Off Campus Hiring – Support Specialist
Revolut Off Campus Hiring: Revolut, a renowned global company in financial technology, is seeking applications for the position of Support Specialist. This is an exciting chance to join a vibrant team committed to providing outstanding customer service in the fast-paced fintech sector. People who are passionate about solving problems, have a strong ability to communicate and the ability to perform under pressure are strongly encouraged to consider applying for this Pan India role.
Overview
- Job: Support Specialist
- Location: Pan India
- Job Type: Full-Time, In-Office
- Experience: No Prior Experience Required
- Posted On: September 29, 2025
Job Responsibilities
The Support Specialist job entails performing critical customer-facing duties to ensure smooth resolution of any issues, while ensuring conformity with industry standards. Essential responsibilities include:
- Examine Customers: Review and resolve claims of customers related to commercial disputes as well as unauthorized payments efficiently and with precision.
- money recovery: Perform the process of recovering money in accordance with the card scheme’s rules to protect both the customer and the business.
- Fraud detection: Report and identify suspicious activities, like instances of fraud committed by first-party actors to protect the platform.
- Policy Compliance: Make sure that all claims are processed in line to internal policies and guidelines.
- Collaboration: Collaborate with compliance teams to resolve difficult cases and to maintain the highest standards of operation.
- Multitasking: Prioritise tasks efficiently to meet deadlines within an environment of high pressure.
This job requires flexibility to work various shifts and provide 24/7 support for customers throughout India.
Candidate Requirements
To succeed as a Support Specialist in Revolut, the candidates must show the following skills and qualifications:
- Level of Language Proficiency: A fluency of English (minimum C1 grade) to effectively communicate with internal and external teams as well as customers.
- Industry Knowledge: Experience in banking, specifically in chargebacks or complaints is beneficial but isn’t required.
- Communicative Skills: Excellent written and verbal communication skills to deal with interactions with customers professionally.
- Group Collaboration: The ability to seamlessly collaborate with a variety of compliance teams to solve issues quickly.
- Time Management: Achieves multitasking as well as prioritization abilities to handle workloads with tight deadlines.
- Flexibility: Confident working in a fast-paced work environment and managing pressure with a solution-oriented.
- Flexibility of Shift: Flexibility to work on shifts in rotation to ensure consistent support.
There is no prior experience required and this is a fantastic possibility for students who are just starting out or those looking to begin an exciting career in the fintech industry.
How to Apply
The candidates who are interested in applying for the role of Support Specialist should submit a resume and an application letter outlining their desire to work in the fintech field and their relevant skills. The application should be submitted via the official portal for job applications for consideration.
Revolut Off Campus Hiring – Apply Link
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