HCLTech New Big Hiring – Graduate Trainee Recruitment 2026 | Freshers Hiring for Global Service Desk Role
HCLTech New Big Hiring: Are you looking for a rewarding job opportunity in the IT sector? HCLTech has announced a Graduate Trainee program seeking fresh graduates in 2024, 2025 and 2026 batches. Candidates with excellent communication skills, as well as a desire for customer support and technological services, are eligible for this Global Service Desk role across various locations in India.
HCLTech Graduate Trainee Recruitment 2026 – Overview
| Particulars | Details |
|---|---|
| Company Name | HCLTech |
| Job Role | Graduate Trainee (Global Service Desk) |
| Job Type | Full-Time |
| Eligible Batch | 2024, 2025, 2026 |
| Qualification | Any Graduate |
| Job Locations | Lucknow, Nagpur, Madurai, Vijayawada |
| Experience | Freshers |
| Selection Process | Assessment, Interview, HR Discussion |
| Service Agreement | 12 Months (Applicable) |
About the Role
The Graduate Trainee Global Service Desk position offers an ideal opportunity for new graduates to start a new job in the IT service industry. The position requires providing technical support, dealing with questions from customers, solving customer service issues, and ensuring a smooth experience for users.
People who are interested in solving problems, communicating and customer interaction will find great learning opportunities and growth opportunities in this job.
Eligibility Criteria
The following criteria:
- Final year of graduation completed or planning to pursue the final year of 2024, 2025 or the 2026 cohort.
- Any undergraduate degree is acceptable.
- Minimum marks of 60% for 10th, 12th, and Graduation.
- Excellent written and verbal communication abilities.
- The ability for a client-facing support setting.
- The ability to perform rotating shifts, when required.
Job Locations
The candidates who have been selected may be placed in any of the following places:
- Lucknow
- Nagpur
- Madurai
- Vijayawada
Priority could be given to those living in or close to these places.
Key Responsibilities
- Offer first-class technical support to users.
- Manage service requests, incidents and troubleshooting.
- Maintain accurate records of all customer interactions.
- Speak to experts about complex issues. support teams.
- Provide prompt resolution to user issues.
- Follow the organisational process and meet Service-level requirements.
Required Skills
- Excellent communication skills.
- Customer service orientation.
- Basic computer skills and troubleshooting expertise.
- Problem-solving ability.
- Professional attitude and teamwork.
- Multitasking and time management skills.
Compensation and Benefits
- Compensation is provided as per the HCLTech standard salary structure that is applicable to candidates who are eligible.
- Career development and professional training opportunities.
- Experimentation with enterprise-level support environments.
- The opportunity to build a solid base in the IT services area.
Service Agreement Details
A service agreement for 12 months will be in effect. Individuals who leave the company before the expiration date might be required to pay a sum of Rs 50,000 in accordance with the applicable conditions and terms.
Why Consider This Opportunity?
- Ideal for recent graduates who are just beginning their careers.
- Many job sites all over India.
- Experience hands-on working in IT assistance services.
- Professional growth and a structured learning setting.
- Experience of the global service desk operation and best practices in the industry.
How to Apply
Candidates who are interested and eligible are able to complete the registration process via the official application channels and provide all personal and academic information accurately by the deadline.
