Cognizant New Off Campus Hiring – Digital Workplace Practice (Service Desk) Role
Cognizant New Off Campus Hiring: Cognizant is looking for motivated and enthusiastic freshers to fill an exciting Service Desk job within Cognizant’s Digital Workplace Practice. This is a great opportunity for 2025 and 2026 graduates who have any degree that is three years or more full-time. Candidates from all over India are eligible to apply for this technical support position.
Job Highlights
- Position: Service Desk / Technical Support Executive
- Company: Cognizant
- Location: Pan India (Work in an Office that allows for shift-based flexibility)
- Batch: 2025 & 2026 Graduates
- Qualification: A 3-year UG Degree (BCA, BCom, BSc, BA, BBA, BVoc, BMS and similar)
- CTC: The best in the industry for students (details provided during the selection process)
Role Overview
The Service Desk role involves delivering the highest level of IT support to the end-users. The candidates selected will be responsible for troubleshooting software and hardware issues, as well as ticket management and ensuring that IT operations run smoothly for customers. This job requires exceptional communication skills and a discerning approach in a high-speed working environment.
Key Responsibilities
- Serve as the primary contact point to address IT-related issues and queries.
- Track, log and then resolve Service Desk tickets within defined deadlines
- Troubleshoot hardware, software and connectivity issues
- Send complex issues to specialised teams as needed
- Update and create knowledge base articles to speed up problem resolution
- Offer high-quality technical support throughout various shifts
Eligibility Criteria
- Graduation in full-time, 3-year terms at 2025 and 2026 recognised institutions.
- Minimum marks of 50% for 10th, 12th, as well as Graduation (no rounding lower than 50 per cent)
- There was no active backlog or outstanding arrears at the time of joining.
- Excellent written and verbal English communication abilities
- Ability to work in rotational shifts at Cognizant offices
- Open to Indian citizens and OCIs living in India
Benefits and Perks
- No bond or service agreement
- Chance to sponsor higher education (for qualified Science, Technology & Mathematics backgrounds applicants)
- Night shift allowance
- Cabs that are safe for drop-off and pick-up
- Recognition and rewards on time for those who excel
- Career advancement opportunities in the IT assistance and support services
Mandatory Documents
For Registration, a current resume (max two pages) with a recent passport-sized photograph (light background with both ears evident).
For Interview and Onboarding For Onboarding and Interview: All academic mark sheets, including college ID, PAN Card, Aadhaar Card, Voter ID or Passport. Background verification is a must.
How to Apply for Cognizant Fresher Hiring 2026
Candidates who are interested and qualified are invited to apply via the official recruitment portal of Cognizant by the deadline. Applications that are submitted early are highly recommended since this is a large fresher drive.
This is an excellent opportunity for IT job seekers who are new to India, and for those who are looking for steady positions in customer support and IT services desk operations. The roles of Service Desk Executive, Technical Support Fresher, and IT Helpdesk are in high demand.
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