Revature Off Campus Hiring Drive – Voice Support (Service Desk) Role
Revature Off Campus Hiring Drive: Revature announces Voice Support hiring drive for 2024 and 2025 batch graduates from any degree program that is 3 years or more. For positions at PAN India, WFO requires an excellent level of communication and shift flexibility, with a focus on students with a minimum of 50% academic success.
Overview
- Role: Voice Support (Service Desk)
- Eligibility: Any 3-year UG graduates (2024, 2025 batches)
- Academics: Minimum 50% all the time
- Location: WFO (PAN India)
- Skills: Good verbal & written English communication
Tech support positions at the entry level are ideal for newcomers who want to start careers in IT services that are customer-facing.
Key Requirements List
- Excellent communication with customers via verbal interactions
- Strong written skills for ticket documentation
- At ease with shift rotations
- Minimum 50% academics across 10th, 12th, and graduation
- Any 3-year degree (B.Com, BA, B.Sc, BCA accepted)
Role Responsibilities
Handle inbound customer calls to provide technical assistance. Record and track service ticketing with precision. Solve the most common IT problems using the phone channel. Intensify complex problems based on SOPs. Maintain quality metrics and satisfaction scores.
Why Revature Voice Support Jobs?
A tech-driven company provides well-structured training courses. Straightforward career progression from support for voice to technical positions. PAN India locations provide relocation flexibility. Rapid hiring process that allows for immediate onboarding.
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