Wipro Big Off Campus Recruitment – Technical Trainer Role

Wipro Big Off Campus Recruitment: A fantastic opportunity is available to an enthusiastic and energetic person who is keen to join the North America Transformation Team as a Technical Trainer Intern or Co-op. This job provides a unique opportunity to learn about the most recent technologies, gain insight into the business and come up with innovative solutions to business challenges. This job is ideal for people who are enthusiastic about technology learning, collaboration and education with attention to the client. The intern will work together with global teams including senior executives and strategic partners. They will gain practical experience in the IT consulting and services sector.

Job Overview

• Location: North America (Remote/Hybrid Options Available)
• Industry: IT Services & Consulting
• Department: Teaching & Training
• Employment Type: Full-Time, Permanent Internship / Co-op
• Role Category: Corporate Training

Key Responsibilities

• Work together globally: Collaborate with teams from around the world as well as top management for initiatives that are aligned with the goals of the business.
• Experience the real world: Join in activities that expose you the most recent methods and technologies within a reputable IT service provider.
• Transform requirements into actions: Find out the business requirements and create plans that can be implemented and produce high-quality outcomes.
• Take part in meetings with strategic significance: Engage in discussions with leaders from partner organisations as well as other stakeholders from different functional areas to determine the goals of the project.
• Create Professional Relations: Get in touch with top leaders who offer guidance and coaching for leadership, to help encourage professional development.
• Display the characteristics of leadership: Demonstrate confidence and leadership capabilities when working as part of a team.

Required Qualifications

• Education:
  • Undergraduate: Any Graduate degree.
  • Postgraduate: The degree has a postgraduate component (preferred but not mandatory).
• Technical Skills:
  • Experience using VoIP, SIP, PBX, Avaya, Avaya PBX Voice gateways, Media gateways, as well as IP phones.
  • Experience in using recordings recorded through the NICE, Verint or voice recording systems can be an advantage.
  • Understanding of the digital market ideas and the capacity to effectively communicate the technical details.
  • A brief exposure to Lectora or similar online learning tools is beneficial. Lectora and similar web-based tools for learning are helpful.
  • Basic understanding of technical support processes.
• Soft Skills:
  • A clear concentration on the user with excellent interpersonal and communication skills.
  • Ability to work in the context of a dynamic and driven environment, driven by teamwork.
  • Self-confidence and leadership engage with all stakeholders at all levels.
  • Innovative approach to problem-solving and the ability to adjust to changing demands in projects.

Application Process

If you are interested in applying, submit your resume along with an application letter that highlights your relevant experience and abilities. Candidates should highlight their experience in the Avaya system, VoIP or digital marketing, along with their passion for customer training as well as customer engagement. Candidates who are shortlisted will be invited for an interview to discuss their skills and ensure they are in line with the position’s objectives.

Wipro Big Off Campus Recruitment – Apply Link

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