TP Biggest Off Campus Hiring 2025 – Technical Support Executive Job Opening in Gurgaon
TP Biggest Off Campus Hiring 2025: Are you driven to provide excellent customer service? Are you ready to start your career in an innovative, global business? An innovator in managing customer experience as a technical support executive located in Gurgaon, India. We are looking for motivated and enthusiastic newcomers to provide the best assistance to our clients, ensuring that their requirements are met with efficiency and professionalism.
About the Role
- Location: Gurgaon, India
- Category: Customer Service
- Job Type: Full-Time
- Experience Level: Fresher
- Education: Graduate in Any Stream
As an Executive in Technical Support, you’ll be the spokesperson of the company, showing dedication to excellence in every customer interaction. This job is ideal for students who are eager to enter this world of service to customers, establish solid relationships and develop in a positive and creative working environment. The job will address customer queries as well as resolve problems and offer solutions that will make a lasting impression.
About TP
TP is a world-class company that is a leader in managing customer experiences, committed to providing exceptional customer service across all industries. With offices in multiple countries, we integrate modern technology and human experience to provide meaningful customer experiences. Join TP to be part of the team that is making a difference in how customer experience will evolve in the coming years.
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Key Responsibilities
- Promote Our Values: Represent the client’s and tp’s values throughout every interaction, building confidence and trust with customers.
- Manage Customer Questions: respond quickly and efficiently to customer questions throughout the buying process, from pre-purchase inquiries to post-purchase customer support.
- Active Listening and Customer Support: provide exceptional customer service by listening to your customers, recognising their needs and tailoring your service to accommodate different levels of customer service.
- Data Security and accuracy: Secure customer data with care, making sure that it is the accuracy of data entry and administration is maintained with the help of software systems.
- Strategy for Problem-Solving: How to identify the needs of customers and take prompt, proactive actions to solve issues and increase satisfaction.
- Learning and Development: Completion of all development and training activities to stay current on the latest techniques, techniques, and best practices.
- Abortion Handling: Use escalation procedures to resolve complicated customer issues, working with supervisors and team members when needed.
What We’re Looking For
We are looking for enthusiastic individuals who are eager to make an impact on the field of customer service. There is no prior experience required, just an enthusiasm for helping others and the desire to take on the challenge of learning. Here’s what we’re looking for from the ideal candidate
- Academic Background: Graduating in any discipline from a recognised university.
- Communications Skills: Excellent written and verbal English communication skills that allow you to interact effectively with clients and communicate effectively.
- Customer-centric Mindset: The genuine desire to help customers with active listening skills and the ability to empathise.
- Flexibility: The ability to adapt your support strategy to meet the demands of a variety of customers, ranging from those who are tech-savvy to those who require additional guidance.
- Attention to the smallest detail: Precision when handling and entering customer information, while maintaining an obligation to protect privacy.
- Team player: Experienced in working in a team environment and contributing to the team’s goals, and adhering to the escalation procedures.
- Tech-Savviness: Basic understanding of tools for software and the ability to quickly learn about new systems.
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Why Join TP?
At TP, we are committed to giving our employees the tools to be successful. As Technical Support Executive, you’ll join an exciting team that believes in the importance of growth, innovation and customer satisfaction. What we can offer you:
- Complete Training: You will receive a complete onboarding and ongoing education to give you the necessary skills to succeed.
- Career Opportunities for Growth: Start as a young person and then progress into leadership positions within your company.
- A supportive work environment: It is an inclusive, collaborative culture that values teamwork and diversity.
- Competitive benefits: You can enjoy an affordable pay, health benefits, paid time off, as well as incentives based on performance.
- Modern facilities: Work in a modern Gurgaon office designed to increase efficiency and ease of use.
- Global Exposure: Participate in a multinational organisation, and interact with teams and customers from all over the world.
Why Gurgaon?
Gurgaon is a vibrant city of business and innovation is a great environment to pursue your career. With its vibrant culture, great connectivity, and proximity to Delhi, Gurgaon is the ideal place to develop professionally while living a lively lifestyle. The office is easily accessible, making it simple to commute and manage work life.
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How to Apply
Are you ready to make a career as a Tech Support Manager? We’d be delighted to hear from you! Send your resume and an uncomplicated cover letter that highlights your love of customer support.
