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Tesco India hiring Associate – Technical Support in Bangalore 2025

Tesco India hiring Associate – Technical Support : Tesco India is actively recruiting for the position of Associate-Technical Support in Bangalore. This role is available for applicants holding a degree in any discipline along with considering candidates with 0 to 3 years of experience which makes it suitable for both fresh graduates and those in the initial stages of their careers. The job includes offering technical support and maintaining the seamless functioning of the IT systems in the company. As part of a global retail leader, the prospective candidates will acquire significant experience dealing with real technical issues in a multi-faceted workplace setting.

Overview of Tesco India hiring Associate – Technical Support

Company : Tesco
Role : Associate – Technical Support
Qualification : Any Graduate
Experience Required: 0-3 years
Location: Bangalore

Introduction to Tesco India and the job opening

Tesco India is seeking to fill their exciting new opening in Bangalore and is interested in talented people. This global retail giant is expanding his/her operations and has an exciting opportunity available. If you’re an avid technology enthusiast and are willing to lend a hand to the users with your knowledge, the role of Associate – Technical Support may be ideal. Read further as we elaborate everything in details for you regarding the job opening in Tesco India.

Summary of Duties for Associate – Technical Support

The Associate – Technical Support at Tesco India plays a critical role in operational effectiveness. This position is the first line of defense when technical problems arise from both customers and internal staff.
Associates will engage in multiple different interactions in regard to hardware and software troubleshooting. They provide guidance through multi-step processes to resolve problems.
These competencies require effective communication skills. Relaying the information in the appropriate language ensures understanding at all levels of interaction.
In addition, this position demands flexibility. Rapid changes in technology trends make staying current with tools and other relevant technologies very essential.
Support from other team members is also very important for the completion of everyday activities. Interaction with other divisions of the company assists in achieving the desired response from the customer in the shortest possible time. The influence of an Associate – Technical Support is felt all over the company.

Job Descriptions for Associate – Technical Support

To be considered for the role of an Associate in Technical Support at Tesco India, the candidate must possess a unique combination of an academic degree along with some hands on skills. We prefer applicants with a Computer Science degree.
One’s competence in the field is equated to their technical skills. Having Basic IT skills like working with Operating Software and having knowledge on Hardware and Software issues is a plus.
For this post, good command in English is very important. Your explanation should be easily understandable by people with no technical background.
An individual’s capability of thinking on his / her feet and dealing with complex situation enhances his value. He /she Be able to manage customer complaints successfully, while resolving the customer’s problem at the same time.
Moreover, we at Tesco India also focus on team work. An appreciation of his own role combined with a respect and understanding of the roles of his colleagues customers makes timely support and solutions possible.

Responsibilities and tasks

In the position of an Associate in Technical Support at Tesco India, you will help in maintaining the internal systems and processes in the company. Assisting employees and customers with different interfaces and helping them resolve issues is your main duty.
Through phone calls, emails and chats, you will interact with users. You will learn to troubleshoot different systems and software and hardware issues.
Documentation is important; you will be required to maintain logs of all queries and resolutions with descriptions for later retrieval. Other inter-departmental coordination for better service may be required as part of your routine.
You may also be required to provide guidance for basic concepts and concepts to some users which will benefit and refresh your grasp of the concepts. You will be required to enhance the experience of every user during each interaction and this will enable you to improve your skills as a problem solver.

Advantages and benefits of working at Tesco India

Through comprehensive medical insurance plans, employees and their families are ensured peace of mind regarding health and wellness.
Tesco’s commitment to work-life balance is further demonstrated through flexible working hours. This allows team members to cater to personal responsibilities along with professional obligations.
Career progression and development is an additional perk offered by the company. Employees who wish to grow within the company are offered ongoing training programs to advance in their career.
Moreover, Tesco actively promotes a positive workplace culture which embraces diversity and inclusion. Employees participate in team building activities which help foster camaraderie among colleagues, creating an enjoyable environment to thrive in daily.
Staff members are able to enjoy generous discounts on multiple products which makes shopping more convenient for them.

How to apply for the job

There are numerous benefits of working at Tesco India which improve both personal and professional life. Employees obtain a competitive salary which is in line with their skills and experience.
Applying for the Associate – Technical Support position at Tesco India is very simple. Visit the official careers page of Tesco India or any job portal where this position is listed.
Make sure to prepare your resume with relevant experience and skills that match the role you are applying for. Tesco India appreciates enthusiasm, so a well-crafted tailored cover letter will be beneficial.
Submission is done through an application portal. Ensure that all information is accurate to avoid any processing delays.
Remember to check your email for any communication from the hiring team on the next steps. You may be contacted for an interview or additional steps based on your application.
Put some effort into networking for this opportunity too. Reaching out to current employees on LinkedIn may provide you with helpful pieces of information about the company culture and expectations ahead of your interview.

Apply Now for Associate – Technical Support Role at Tesco India

FAQs – Tesco India Hiring: Associate – Technical Support

Q1. What is the role of an Associate – Technical Support at Tesco India?

A: The role involves providing technical assistance, troubleshooting IT issues, supporting internal systems, and ensuring smooth daily operations across departments.

Q2. Who can apply for this position?

A: Any graduate with 0–3 years of experience can apply. It is open to both freshers and professionals with prior experience in technical support or IT services.

Q3. Is prior experience mandatory for this role?

A: No, prior experience is not mandatory. Tesco considers fresh graduates as well as those with up to 3 years of experience.