Tech Mahindra Off Campus Drive – Technical Voice Support Role
Tech Mahindra Off Campus Drive: Are you searching for an exciting opportunity in the tech industry? Tech Mahindra, one of the world’s leaders in IT services and consulting, has a vacancy for the position of Technical Voice Support in Noida. It is an excellent chance for new as well as seasoned members to be part of a vibrant team in a rapidly expanding company. This role involves a competitive salary package of 3.5 LPA along with rotational shifts and perks, including cab facilities on both sides, ensuring a convenient commute. This position serves as an entry-level job or jump-starts your career in technical support. Continue reading to explore this job further: the eligibility criteria and steps to apply.
Why Choose Tech Mahindra?
Offering distinctive Tech Mahindra career opportunities comes alongside a great reputation throughout its employee-based policies; it also has noteworthy solutions within the boundaries of Information Technology. The corporation operates across more than 90 locations around the world, enabling exceptional career strategic synergies alongside personal professional deployment as well. With their immense skill development programs, students and employees can boost their knowledge while staying in their respective countries, enhancing education by attending international classes for intellectual or practical sessions, making multi-national colleagues during relocation processes, can engaging throughout different cultures, atmospheres, and mindsets, fostering endless possibilities.
Working with “Tech Mahindra”, the Technical Voice Support position based in Noida gives one the unique chance to work hands-on with emerging technologies and interface with clients from all over the globe, making it easy to learn the basics of customer support as well as intricate technical problem solving. Let us look into more detail regarding this refreshing opportunity.
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Job Summary: Technical Voice Support Role
Location
This job was located in Noida, India, which is a growing information technology centre and affords its people an incredible corporate culture along with good transport links. Employment in Noida grants one access to a rich business ecosystem complete with modern infrastructure.
Salary
About this role, “Tech Mahindra” provided an affordable package of 3.5LPA, which makes this position appealing not only for freshers but also for seasoned candidates. The compensation package is further aimed at enhancing talent and dedication by providing additional investment on top of transportation benefits that improve your life outside work.
Work Environment
The position offered was an attendance-based one, where a 5-day working week was offered. Shift changes along shift schedule days off offer diversification and rotational variety to what one does in their daily activities. As always, Tech Mahindra cares about employee convenience through the provision of both-side cab facilities regardless of what time someone finishes.
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Immediate Joiners Preferred
If you’re looking for an opportunity with Tech Mahindra, the company is actively seeking candidates who can join immediately. This marks a wonderful moment to apply if you are ready to make a career move!
Who Can Apply?
Now available at Tech Mahindra, the position of Technical Voice Support has a broad scope, which makes it available for professionals of multiple experience levels. Let’s take a look at some of the points within the eligibility checklist:
- Educational Qualifications: It doesn’t matter what field was pursued during graduation because all graduates are welcome – engineers, postgraduates from commerce or arts streams, and many others will find this role caters to their skills.
- Experience Level: This position is not exclusively tailored for either young as well as mid-level professionals since both groups can opt. Therefore, if you just graduated and want your first job or have years of experience in your name but want an invigorating challenge, this position has been customised for you.
- Key Skill: Communication skills must be sharp and professional, especially in voicing out problems, as they help clients over the phone resolve various challenges and offer them live troubleshooting assistance. To perform successfully, one needs to maintain proper verbal demeanour rich with clarity, assurance and class for speaking, courtesy, grammar, and professionalism compound value towards achievement in this profession.on
What Tasks Does a Technical Voice Support Associate Do?
In the position of a Technical Voice Support Associate at Tech Mahindra, you are expected to provide unrivalled customer care and support. The role encompasses the following areas of responsibility:
- Customer Interaction: Work with customers via telephonic communication to understand their issues and assist them as needed.
- Troubleshooting: Identify the components associated with any ICT (Information Communication Technology) system-related challenges and resolve them accordingly.
- Issue Escalation: Work with other team members at higher levels to escalate matters that require urgent attention beyond your capabilities.
- Documentation: Capture all conversations with customers, including contracts made, problems articulated, and services rendered in an electronic format for safekeeping.
- Customer Satisfaction: Take all necessary steps to make sure every customer is satisfied after dealing with them, which will contribute towards maintaining the good name of Tech Mahindra.
If you like technology and constantly want to be on your feet even when solving customers’ issues through calls, this is your ideal job.
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Why This Role is Perfect for You
Prospective Careers
We notice that Tech Mahindra cares about its employees by helping them grow in their chosen career paths, especially for those who hold positions of technical support. As noted above, employees are trained to become experts, especially in matters of customer service, making them highly employable elsewhere in certain sectors. Furthermore, they have initiatives aimed at training employees even further from the professional stage.
Work-Life Balance
With shifting rotas and week-offs, you have the freedom to blend work obligations with personal endeavours. In conjunction with this, both-side the cab facilities are provided, which further alleviates stress during the commute. As a result, you can put your best effort into delivering at work.
Inclusive Opportunity
The role does not restrict only candidates from particular academic fields, which increases the pool of applicants for the position. Whether you’re a fresher willing to take on responsibilities or an experienced individual in search of a stable and rewarding opportunity, Tech Mahindra has something in store for you.
Competitive Compensation
3.5 LPA is quite impressive as a starting pay, considering it is freshers who are entering the job market. Alongside the estimated reputation plus perks offered by the company, it ensures ample financial security and career development opportunities.
Why Noida is a Great Place to Work
Noida is one of the newer IT hubs in India with many advantages. Along with modern office infrastructure and access to Delhi, Noida has a professional network that is dynamic and growing. Thus, it is ideal for young professionals. Moreover, Tech Mahindra’s office in Noida leads the industry, having fully functional modern-class facilities, strengthening creativity and teamwork onsite.
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Final Thoughts
The role of Technical Voice Support at Tech Mahindra comes with not only a competitive salary but also amazing company perks, therefore making it a strategically valuable position that offers a path towards long-term career success in the IT sector.
Capable people from all walks of life will be appreciated due to the open-minded recruitment policy followed by Tech Mahindra, so whether you have experience or are just starting, this world-renowned company welcomes all.
How to Apply Tech Mahindra Off Campus Drive
If this excites you and you qualify, grab this chance with both hands! Since Tech Mahindra seeks immediate joiners, hurry up to claim your position! To apply, send your CV to sneh.mishra@techmahindra.com. Make sure that your resume is communicatively planted, emphasising your degree alongside any relevant industry experience. Writing a tailored cover letter displaying immense motivation, portraying why one would be ideal for this role, would assist greatly.
Application Tips
- Update Your Resume: Ensure that the document includes the most recent qualification details, along with up-to-date skills added contacts.
- Highlight Communication Skills: Given that excellent communication skills are essential, showcase academic work, internships, or positions held that highlight this skill.
- Be Prompt: To improve chances of being shortlisted, apply at your earliest convenience, as immediate joiners are looked favourably upon.
Join a leading organisation today. For the chance to begin your career with Tech Mahindra in Noida, send your resume to sneh.mishra@techmahindra.com.
