Tech Mahindra Hiring Drive – Service Desk Role – L1 And L2 Support Role

Tech Mahindra Hiring Drive: Tech Mahindra, an international leader in IT services and consulting, invites applications for Service Desk Engineer roles (L1 and L2 Support) at a mega walk-in pressure in Noida. This opportunity suits candidates captivated with providing exceptional IT aid, troubleshooting technical problems, and ensuring seamless patron studies. Freshers with a technical heritage and experienced professionals with provider tables or technical help information are recommended to use.

Key Responsibilities

• End-User Support: Handle IT run-fix requests from clients via more than one channel, inclusive of phone, e-mail, and chat, making sure to provide well-timed and powerful resolutions.
• Issue Resolution: Provide first-line help table support, resolving primary Level 1 and select Level 2 technical issues remotely, inclusive of software troubleshooting and hardware diagnostics.
• Escalation Management: Identify complex troubles requiring superior help and escalate them to specialised teams while keeping clear communication with customers.
• Documentation: Log and song troubles as it should be in ticketing systems to ensure green observe-up and determination.
• Customer Service Excellence: Deliver fantastic help with a focus on consumer pleasure, adhering to service level agreements (SLAs).
• Continuous Improvement: Stay updated on new technologies and approaches to beautify, help performance, and people revel in.

Candidate Requirements

Must-Have Qualifications

• Educational Background: Graduate B.Tech, B.Sc, M.Sc preferred.
• Experience:
• Freshers with a technical diploma are welcome.
• Candidates with prior enjoy in provider table, technical assistant, or IT helpdesk roles are favoured.
• Language Proficiency: C1-level talent in English (robust verbal and written verbal exchange skills).
• Technical Skills: Basic expertise in IT hardware, software, and troubleshooting methodologies. Familiarity with operating structures, Windows, macOS and commonplace programs is a plus.
• Availability: Willingness to work in rotational shifts, five days a week, with rotational offs.

Preferred Skills

• Ability to multitask and prioritise in high-stress surroundings.
• Strong problem-solving skills with a proactive technique for addressing technical challenges.
• Excellent interpersonal competencies to have interaction with numerous clients and internal groups.
• Knowledge of ITIL approaches or certifications is an advantage, but not mandatory.

Why Join This Opportunity?

This position offers a threat to kickstart or strengthen a career in IT assistance with a globally recognised enterprise. Key advantages consist of:

• Work-Life Balance: Benefit from a five-day workweek with rotational shifts and offs.
• Transportation Support: Avail both-aspect cab facilities for handy commuting.
• Inclusive Culture: Join a team that values collaboration, innovation, and consumer satisfaction.

Walk-In Drive Details

Dates: September 2nd to 5th, 2025

Location: Noida, Uttar Pradesh

Time: 12:30 PM to 5:00 PM

Address: Embassy Galaxy Business Park, A-44 & 45, Sushil Marg, Block A, Tower C, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309 (Tower D, Basement Floor)

Contact Person: Kunika Mehta

Email: Kunika.Mehta1@techmahindra.Com

What to Bring:

• Updated resume (a couple of copies).
• Government-issued ID evidence (Aadhaar, PAN, etc).
• Educational certificates and mark sheets.
• Passport-sized pictures.

Note: Candidates are advised to arrive on time and dress in formal attire for the interview procedure.

Application Process

Eligible applicants can immediately attend the walk-in drive at the specified venue and dates. For queries, contact Kunika Mehta through email or cellphone. Alternatively, put up your resume to Kunika.Mehta1@techmahindra.Com for pre-registration. Shortlisted applicants will go through a screening process, including technical and HR interviews, for the duration of the stroll-in event.

Tech Mahindra Hiring Drive – Apply Link

Tech Mahindra Hiring Drive Send Your CV to HR – Kunika.mehta1@techmahindra.com

Join our Telegram group:- Click Here

Follow us on Instagram:- Click Here

Join our WhatsApp group:- Click Here

More Latest Off-Campus Hiring 2025 Jobs:

• Amazon Mass Hiring 2025 – Apply Link
• IBM Mass Hiring 2025 Drive – Apply Link
• SBI Off-Campus Recruitment 2025 – Clerk Role – Apply Link
• eBay Off-Campus Mass Hiring – Apply Link
• Wokelo Off-Campus Hiring 2025 – Apply Link
• EY Hiring Drive 2025 – Apply Link
• Hexaware Off-Campus Hiring 2025 – Apply Link
• Nokia Off-Campus Drive – Apply Link
• Turing Off-Campus Hiring 2025 – Apply Link
• Tech Mahindra Off-Campus Hiring 2025 Drive – Apply Link
• JioStar Off-Campus Hiring 2025 – Apply Link
• AspenTech Off-Campus Hiring – Apply Link
• Deloitte Off-Campus Biggest Drive 2025 – Apply Link
• IBPS Off-Campus Recruitment 2025 – Apply Link
• Accenture Off-Campus Recruitment – Apply Link
• Cvent Off-Campus Drive – Apply Link
• Capgemini Mass Hiring Drive – Apply Link
• Siemens Off-Campus Drive 2025 – Apply Link
• Principal Off-Campus 2025 Drive – Apply Link
• Trinity Off-Campus Hiring 2025 – Apply Link
• PwC Off-Campus Recruitment 2025 – Click Here
• Zoho Off-Campus Drive 2025 – Apply Link
• Deloitte Off-Campus Recruitment – Click Here
• Cognizant Off-Campus Hiring 2025 Drive – Click Here
• Salesforce Off-Campus Recruitment 2025 – Click Here