Tech Mahindra Hiring Drive – Associate – Customer Support Role
Tech Mahindra Hiring Drive: Tech Mahindra in Pune opens its doors to Associate positions in customer service, with a focus on international chat and voice processes. The company is located at Yerwada Commerzone. These positions focus on Pune applicants only and offer rotational shifts that are aligned with US/UK schedules, which include nighttime. Students and graduates are eligible for this position, which makes it an easy entrance into the international BPM sector.
Job Location and Essentials
Yerwada Commerzone serves as the central hub for customer support associate jobs in Pune. Pune locals are given preference, which makes hiring easier. Outstation applicants receive accommodation assistance during the initial week, making it easier to shift to voice-process positions in Pune.
Role Overview: Associate – Customer Support
Candidates can take on international chat and voice support roles. The daily tasks require handling customer inquiries via chat and voice platforms. The main focus is to provide rapid and precise solutions, while maintaining high-end service quality and customer satisfaction levels. Rotational shifts are able to adapt to the global needs, allowing for better capabilities in multi-lingual, high-volume environments.
Eligibility Criteria for Tech Mahindra Pune Jobs
The program is open to graduates and undergraduates from all streams. Strong communication skills, quick problem-solving, and a comfortable use of chat and voice tools are the most prominent advantages. Experience with customer service principles makes you more attractive in these executive chat Pune opportunities. Training is not required before applying, and it helps develop new talent.
Why Consider Tech Mahindra Customer Support Roles?
Tech Mahindra is an international BPM company that is a leader in career advancement, hands-on instruction, and creating a cooperative working environment. Employees can take advantage of growth pathways in the voice process as well as chat support, which encourages the long-term growth of Pune’s technology environment. The Yerwada location is equipped with modern amenities that allow for a balanced work-life schedule in the rotational schedule.
Key Responsibilities in Detail
- Answer customer inquiries via chat and voice channels effectively.
- Solve issues using accurate prompt responses that increase satisfaction.
- Maintain standards for service, record interactions to ensure quality control.
- Be flexible to international practices, addressing different queries from the US/UK regions.
The tasks sharpen the skills of customer support positions in Pune and prepare associates for more advanced BPM tasks.
Application Process for Voice Process Jobs in Pune
Pune candidates are preferred. Apply directly by email for quick consideration. Resumes should highlight qualifications, skills in communication and your ability to work night shifts. Interview details for those who have been shortlisted are provided quickly. Only a few spots are open for an interview at Yerwada Commerzone.
Tech Mahindra Hiring Drive –Apply Link
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