Tech Mahindra Biggest Off-Campus Hiring – Customer Support Associate
Tech Mahindra Biggest Off-Campus Hiring: Are you looking for an exciting job in customer support that is an international market leader in the field of e-commerce? Tech Mahindra, a known name in business process and IT solutions, is thrilled to announce a vacancy for a Customer Support Assistant in the International Voice Process located in an advanced facility at Electronic City Phase 2, Bengaluru.
This is a permanent, full-time job made for people who are capable of working an extended shift and delivering exceptional customer service to a global client database. If you’re just starting or a professional with a lot of experience, this position offers a thrilling opportunity to display your abilities to communicate and solve problems. Learn more about the ways this job can be your next career milestone!
Why Join Tech Mahindra as a Customer Support Associate?
Tech Mahindra is a global market leader in digital transformation, consulting, and business engineering solutions for reengineering. If you join the team, you’ll be working for one of the largest online e-commerce companies in the world and gain exposure to international standards for customer service as well as the most modern processes. This position is perfect for those who thrive in fast-paced environments. They love interacting with a range of customers and are eager to be a positive influence.
As an Associate in Customer Support, you will be at the top of providing outstanding customer service, addressing problems, resolving issues and ensuring that customers are satisfied. This job provides a unique opportunity to enhance your skills as well as advance your career, and build a successful career in a renowned business.
Job Details
- Position: Customer Support Associate – International Voice Process
- Location: Electronic City Phase 2, Bengaluru (On-site)
- Shift: night shift (Flexible available)
- Joining immediately (Candidates who can start within two days are the best candidates)
- Industries eCommerce (Working in partnership in conjunction with one of the largest internet-based retailers)
Who Should Apply?
The position is open to new graduates and veterans who are dedicated towards customer support and are willing to take on the issues that come with a worldwide voice system. If you’re an adept communicator and skilled at solving problems and tackling problems, this is your perfect chance to showcase your talents.
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Key Qualifications and Skills
To be successful as a Customer Support Representative in Tech Mahindra, you should be capable of:
- A capability to converse with ease in English: A high level of ability to communicate in English English language, as well as good grammar and clear spoken pronunciation, is required. You’ll be dealing with clients from all over the world, which is why it’s important to be able to communicate effectively.
- Trouble-solving abilities: The ability to think on the spot to find quick, effective solutions to customer questions is vital.
- Customer-first method: A desire to offer exceptional customer service and to build lasting relationships.
- Flexibility: Simple handling of various customer interactions and the ability to navigate various scenarios with ease.
- Night shifts Are Available: The capability to work on the night shift to meet the needs of various time zones across the globe.
No previous knowledge? Not an issue! Anyone with excellent communication skills and a keen desire to learn is encouraged to apply. For those who have experience, this position can allow you to apply your talents in a high-energy international setting.
Why Work in Bengaluru’s Electronic City?
In the heart of Bengaluru’s technology centre, Electronic City Phase 2 is a vibrant and well-connected area, which makes it a perfect place for professionals. With an excellent infrastructure, a simple accessibility to major routes of transport as well as a thriving technology-focused community, entrepreneurs and a thriving entrepreneurial ecosystem You’ll be part of an active community that promotes the development of collaboration and innovation.
Why Choose a Career in Customer Support?
A job in the field of customer service requires more than just making calls. It’s about establishing relationships as well as solving issues and making an impact on the lives of the customers. This is the reason it’s a great job for you.
- Skills Development: Improve your problem-solving, communication and interpersonal abilities. They are beneficial across all professions.
- Worldwide exposure: Engage with customers from around the world and gain insight into the operations that are carried out globally by e-commerce.
- Career development: Tech Mahindra offers many opportunities to grow your career and also provides learning and development for professionals.
- Interactive Work Environment: Join an active multi-disciplinary team that believes in the continuous pursuit of excellence and in the pursuit of innovation.
Tips for a Successful Application
In order to be seen as a possible candidate, ensure that your resume is well-organised and tailored to the job. You should be sure to highlight your English ability, any prior customer service experience, and the capability to work the evening shift. If you’re new to the position, be certain to highlight your enthusiasm and willingness to develop your abilities. In the interview, demonstrate that you can communicate and show an approach to customer service to demonstrate your ability to work.
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About Tech Mahindra
Tech Mahindra is a top supplier of transformational digital as well as consultancy services to customers in all sectors around the world. With a determination to be innovative and committed to excellence, we empower our employees to design and develop innovative solutions and achieve their career goals. Join us as part of an international team that moves forward and provides value to our clients each and every day.
How to Apply
Are you ready to take that next step on your path to success? Send your CV to SS001076736@techmahindra.com and mention “Customer Support Associate – Bengaluru” in the subject line. Make sure your CV highlights your ability to communicate as well as any relevant experience, in addition to your willingness for night shifts. The most successful applicants are those who can join immediately, so apply now!
