SHL Application Support Engineer Recruitment 2025 | Unlock Your Career Potential with a Global Leader
SHL Application Support Engineer Recruitment 2025 : Become an Application Support Engineer at SHL and contribute to a global leader in talent assessment solutions. In this role, you will have the chance to troubleshoot, optimize, and improve our SHL Assessment Platform while working closely with cross-functional teams. If you possess strong problem-solving abilities and a passion for technology, we invite you to apply now and elevate your career.
Job Posting: SHL Application Support Engineer Recruitment 2025 (AMS) – Gurgaon, India
- Position Title: Application Support Engineer (AMS)
- Requisition Number: VN3537
- Employment Type: Full-Time
- Location: Gurgaon Office
- Country: India
About SHL
SHL stands as a global leader in talent assessment and workforce solutions. With over 40 years of industry experience, we empower organizations to unleash the potential of their workforce through science, technology, and data-driven insights. Our assessment platform is recognized widely for aiding strategic talent decisions and fostering business success.
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SHL Application Support Engineer Recruitment 2025 Job Overview
Are you enthusiastic about application support and problem-solving? Do you possess the analytical ability to troubleshoot technical challenges and enhance system performance? If so, SHL invites you to apply for the role of Application Support Engineer within our global team.
In this position, you will ensure the stability and performance of our SHL Assessment Platform, delivering expert support to both internal and external stakeholders. You will perform root cause analysis, document your findings, collaborate with different teams, and contribute to the ongoing improvement of our application services.
This role presents a remarkable opportunity to develop within a dynamic and innovative environment that prioritizes career growth, teamwork, flexibility, and inclusivity in its culture.
SHL Application Support Engineer Recruitment 2025 Key Responsibilities
- Application Support: Deliver first and second-level support for the SHL Assessment Platform, particularly within the AMS region.
- Issue Resolution: Take responsibility for customer-reported technical issues, accurately diagnosing problems and implementing effective resolutions.
- Root Cause Analysis: Conduct thorough investigations into recurring issues to ascertain root causes and recommend enduring solutions.
- Process Documentation: Keep detailed records of bugs, resolutions, and application enhancements within an Agile framework.
- Collaboration: Partner closely with Development, Quality Assurance, Commercial, Client Support, and Leadership teams to enhance system efficiency.
- Automation & Optimization: Identify avenues to streamline support processes, automate tasks, and heighten application reliability.
SHL Application Support Engineer Recruitment 2025 Required Skills & Qualifications
Essential:
- Strong problem-solving abilities with proficiency in troubleshooting complex application issues.
- Experience with relational databases such as MSSQL or MySQL.
- Excellent verbal and written communication skills for effective interaction with global teams and clients.
Desirable:
- Familiarity with cloud-based platforms and web services.
- Knowledge of scripting languages like Python or PowerShell for automation and support tasks.
- Understanding of Agile project management methodologies and CI/CD processes.
Why Join SHL Application Support Engineer Recruitment 2025?
At SHL, we cultivate a culture centered on inclusivity, innovation, and continuous growth. As an Application Support Engineer, you will enjoy:
- A diverse and inclusive workplace: SHL is dedicated to diversity, equity, inclusion, and accessibility, providing a supportive and respectful environment.
- Competitive compensation and benefits package geared towards your well-being and that of your family.
- Continuous career development opportunities, including mentorship, training, and leadership programs.
- A flexible work environment that fosters a healthy work-life balance, enabling you to thrive.
- An opportunity to make a global impact by supporting a platform that shapes workforce decisions around the world.
How to Apply
If you are intrigued by this opportunity and meet the required qualifications, we encourage you to apply. Contact our Talent Acquisition team to learn more about this role and explore how it aligns with your career goals.
Join SHL and contribute to a team that is shaping the future of workforce solutions.
SHL is an equal opportunity employer. We welcome applicants from all backgrounds and provide reasonable accommodations to ensure an inclusive hiring process.
