Cognizant Off-Campus Big Hiring 2025 – PA- Systems Engineer

Cognizant Off-Campus Big Hiring 2025: An exciting Systems Engineer position is open, located in Bangalore, India, offering an opportunity to be part of an extremely efficient team that focuses on incident control, support for service desks and workflow improvement using ServiceNow. This job offers a flexible work environment and rotating shifts, providing a perfect location for those looking to improve their technical skills while working in a collaborative and innovative work environment.

Overview

• Job Number: 00064175127
• Location: Bangalore, India
• Date Published: June 19, 2025
• Employment Type: Full-time
• Work Model: Hybrid
• Travel Required: No
• Job Category: Technology & Engineering

Key Responsibilities

• Incident Management: Resolve and address incidents quickly, minimising interruptions to business operations, making sure that the system functions seamlessly.
• Service Desk Support: Provide quick, efficient solutions to problems with technology, improving the satisfaction of users and improving operational efficiency.
• ServiceNow Usage: Utilise ServiceNow to simplify workflows, track incidents and enhance the process of delivering services.
• Improve Process: Work with team members to identify areas of inefficiency and develop solutions to improve the performance of the system and improve user experience.
• Monitor System Performance: Monitoring the performance of your system, identifying issues that could be causing problems prior to their impact on operations.
• Documentation: Help in establishing and maintaining complete system documentation that will help ensure efficiency and consistency, as well as the sharing of knowledge.
• Technical Assistance: provides guidance and technical support for customers across the company, as well as fostering a stable support system.
• Rotary Shifts: Participate in rotating shifts to provide 24/7 support, while maintaining the availability of services.
• Continuous learning: Keep up-to-date on the latest trends in industry and technology to keep up-to-date in the field of systems engineering.
• Best practices development: Contribute to the development of the best practices in incident management and operations at the service desk.
• Compliance: Adhere to the company’s policies and procedures for all technical work to ensure the integrity of operations.
• Cross-functional Collaboration: Collaboration with teams from different backgrounds to reach the goals of your organisation and provide high-quality technological solutions.
• Mission Support: Improve efficiency and productivity through the delivery of cutting-edge technical solutions that align with the organisational goals.

Qualifications

• Incident Management Skills: Expertise in methods and tools for managing incidents to ensure efficient resolution of issues.
• Service Desk Experience: Expertise in working with service desks and offering exceptional customer support.
• ServiceNow Expertise: Proved the ability to utilise ServiceNow to manage workflows and track incidents.
• Technical skills: Experience with Windows operating systems as well as effective troubleshooting methods.
• Communicative Skills: Excellent verbal and written communication skills to communicate with teammates and end-users efficiently.
• Solution-focused: A proactive method of finding and solving issues with a focus on continual improvement.
• Education: A degree or certificate in Computer Science, Information Technology or another related area.

Required Certifications

• ITIL Foundation Certificate to ensure knowledge of IT frameworks for managing services.
• ServiceNow certified System Administrator to validate the competence of controlling and configuring ServiceNow platforms.

How to Apply

Candidates who are interested in applying can do so through this page for careers. Make sure that the application contains the most recent resume and references Job No. 00064175127. To find out more information about the position or the company.

Cognizant Off-Campus Big Hiring 2025 – Apply Link

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