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Capgemini Careers 2025: Customer Service – Non-Voice Role Available in Noida

Capgemini is hiring for a Customer Service – Non-Voice job in Noida in 2025. This job is good for freshers or anyone who is good at writing and wants to help customers through chat or email. You will answer questions, fix problems, and give quick and clear replies. Capgemini gives a friendly place to work, chances to learn new things, and flexible working hours. It’s a great chance to start your career with a big and trusted company.

Overview of Capgemini Careers 2025

Company : Capgemini
Role : Customer Service – Non-Voice
Qualification : Any Graduate
Experience Required : 0-3 years
Location: Noida

About Capgemini Careers 2025

Capgemini is known as a big company that is trusted for helping businesses with technology and digital services. It was started in 1967, and its main office is located in Paris, France. Work is done in more than 50 countries by over 3.5 lakh employees. Services are provided to many industries like banking, retail, and healthcare. New ideas are used by the company, and growth is supported for all employees. Teamwork and fairness are promoted, and smart digital tools are used to build a better future.

Responsibilities of the Capgemini Careers 2025

Talk to customers through chat or email.
Help customers with their questions or problems.
Keep notes of what customers say.
Check with the customer later to see if their problem is fixed.
Finish your work on time and do it well.
Share any big problems with the team leader or manager.
Learn about the company’s products and rules.

Skills & Required For Capgemini Careers 2025

Good at writing clearly in English.
Can read and understand what others say.
Can type fast and correctly.
Knows how to use a computer and simple programs.
Can solve problems and think clearly.
Is calm and polite while talking to customers.
Ready to work at different times if needed.

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Why is Capgemini a good company to work for in 2025?

Capgemini is a nice place to work. People are kind and help each other. You can learn many new things and grow. Capgemini is a big company that does tech and computer work. You can work on cool projects. They like when everyone works together. New ideas are welcome. It is good for new people and also for people who have worked before. You can work in your time. The rules are fair. The company is strong and famous.

Why is learning about company products helpful for this job?

Learning about the company’s products helps you do your job better. When you know what the company sells or offers, you can answer customer questions more quickly and clearly. Customers trust you more when you explain things well. It also helps you avoid confusion and keeps customers happy. If you know the products well, you don’t need to ask for help all the time, and your work becomes easier.

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Apply Now for Customer Service – Non-Voice Role at Capgemini Careers 2025

FAQs – Capgemini Careers 2025

What is the job role?

The role is for Customer Service – Non-Voice, where you will help customers through chat or email, not phone calls.

Is this a voice process job?

No, this is a non-voice process. You will handle customer queries in written form only.

Who can apply for this role?

Freshers and graduates with good written English and basic computer skills can apply.