Amber Is Hiring! | Work From Home As A Operations Associate
Amber Is Hiring! : Amber is a premier long-term accommodation booking platform designed specifically for students around the globe. We operate similarly to “Booking.com for student housing,” assisting over 80 million students in finding and securing full-time accommodations near their universities without the hassles of negotiation, paperwork, or payment issues.
With more than 1 million student housing listings in 80 cities across 6 countries, Amber is transforming the student housing sector. Supported by prominent investors like Gaja Capital, we have successfully raised $18.5M and are on track to achieve $1 billion in annual gross bookings by 2024. If you’re passionate about making international living easy and accessible, join us in shaping the future of student housing.
Amber Is Hiring! Job Overview:
| Key Details | Description |
|---|---|
| Role | Operations Associate (US Region) |
| Location | Remote |
| Timings | US Shift (7 PM – 4 AM IST) – Non-Negotiable |
| Experience | 0–2 years |
| Employment Type | Full-Time |
| Industry | Student Accommodation/EdTech |
Amber Is Hiring! About the Role
As an Operations Associate at Amber, you will play a key role in revolutionizing the way students find their housing. Your contributions will significantly enhance their study-abroad experiences, ensuring they are seamless and stress-free. We are looking for individuals who are passionate about sales, customer success, and positively impacting students’ lives.
Key Responsibilities Amber Is Hiring!
- Lead Conversion: Actively engage with inbound leads, guiding them through the booking process to convert them into satisfied customers.
- Customer Interaction: Identify each student’s specific needs and suggest personalized accommodation options.
- Market Knowledge: Develop expertise in student housing options, pricing, and locations to provide reliable and informed recommendations.
- Follow-Up: Maintain regular communication with potential clients to establish long-term relationships and achieve successful closures.
- Collaboration: Work alongside marketing and supply teams to optimize processes and enhance the customer experience.
- Data Management: Accurately record customer interactions, inquiries, and bookings in the CRM system.
- Target Achievement: Consistently reach or exceed sales targets and performance metrics.
What We’re Looking For
We seek motivated professionals who excel in communication and customer relationship management.
Core Skills(Amber Is Hiring!):
- Excellent verbal and written communication in neutral English.
- Strong active listening and objection-handling skills.
- Effective time management, planning, and organizational abilities.
- Proficiency in CRM tools or similar software.
- Competent negotiation and call-closing skills.
Qualifications(Amber Is Hiring!):
- Bachelor’s degree with a minimum of 60% in academics.
- Experience in telesales, real estate, hospitality, business development, or customer service is an advantage.
Why Join Amber?
Amber is more than just a workplace; it offers a platform for professional development and making a difference.
- Competitive Compensation: Receive a market-driven salary package with performance-based incentives.
- Flexibility: Work remotely with flexible hours accommodating the US market.
- Collaborative Culture: Be part of a dynamic team dedicated to innovation and teamwork.
- Growth Opportunities: Advance your career within a rapidly growing global organization.
What You’ll Gain Amber Is Hiring!
- Industry Expertise: Enhance your knowledge in the rapidly changing student housing industry.
- Impact: Play a crucial role in facilitating smoother international mobility for students.
- Work-Life Balance: Enjoy the flexibility of remote work with a supportive management team.
- Recognition: Be associated with a reputable brand featured in global outlets such as Economic Times, CNBC-TV18, and The PIE News.
About Amber’s Culture
Amber is rooted in innovation, collaboration, and a dedication to excellence. Joining our team means being part of an inclusive and supportive atmosphere that encourages creativity and personal development.
Apply Now
Become a part of Amber and help reshape the future of student housing. Your journey toward a meaningful and rewarding career begins here.
Amber Is Hiring! Application Link : Apply Now!
