Amazon Transaction Risk Investigator Jobs 2025 | Work From Home Opportunity
Amazon Transaction Risk Investigator Jobs 2025 : Amazon, the leading e-commerce company worldwide, is seeking Transaction Risk Investigators to join its Shopping Experience Protection Operations (SEPO) team. This role is ideal for individuals who are detail-oriented, analytical, and dedicated to enhancing the safety and reliability of e-commerce, offering excellent career growth opportunities within a globally recognized organization. Amazon strives to be the most customer-centric company in the world, consistently innovating to improve convenience and reliability for its users. With a strong focus on diversity, customer satisfaction, and innovative solutions, Amazon creates an environment where employees feel valued and inspired to make a significant impact.
Amazon Transaction Risk Investigator Jobs 2025:
Job Opening: Transaction Risk Investigator (Level 3) – Remote Position at Amazon
Position: Transaction Risk Investigator (Level 3)
Location: Remote (India)
Work Arrangement: Work From Home
Employer: Amazon
About the SEPO Team Amazon Transaction Risk Investigator Jobs 2025
The Shopping Experience Protection Operations (SEPO) team plays a crucial role in safeguarding Amazon’s platform by identifying and mitigating risks, fighting fraud, and fostering trust among buyers, sellers, and other stakeholders. Utilizing advanced technology and analytics, SEPO is dedicated to creating a secure and dependable shopping experience.
Role Overview For Amazon Transaction Risk Investigator Jobs 2025
The Transaction Risk Investigator (Level 3) position is a fully remote, 12-month fixed-term contract role aimed at individuals committed to supporting Amazon’s mission of secure transactions. In collaboration with SEPO, you will investigate fraudulent activities, protect customers, and uphold the integrity of the marketplace.
Key Responsibilities For Amazon Transaction Risk Investigator Jobs 2025:
- Fraud Detection and Investigation:
Analyze transactions from buyers and sellers to identify potential risks or fraudulent activities. Investigate flagged accounts and make data-driven decisions following established guidelines. - Data Review and Documentation:
Ensure the accuracy of transaction data and maintain comprehensive, well-documented case notes. Provide detailed explanations for investigation results. - Communication and Collaboration:
Interact with customers via email or phone to address investigation-related inquiries. Collaborate closely with internal teams, including risk analysts and engineering, to resolve complex cases. - Process Improvement:
Adhere to standard operating procedures (SOPs) to enhance case resolution effectiveness. Identify fraud patterns and contribute suggestions for preventive measures to mitigate risks. - Performance Metrics:
Meet quality and productivity targets within specified timelines.
Eligibility Criteria For Amazon Transaction Risk Investigator Jobs 2025:
- Basic Qualifications:
A graduate degree in any field. Strong communication skills in English (both written and spoken). Excellent analytical and problem-solving skills. Proficiency in managing large datasets. - Preferred Qualifications:
Previous experience in customer service, e-commerce, or fraud detection is advantageous. Ability to work independently in a fast-paced, dynamic environment. Strong attention to detail and a commitment to accuracy.
Work Environment and Benefits of Amazon Transaction Risk Investigator Jobs 2025:
Location: Fully remote, open to candidates based in eligible states in India (e.g., Karnataka, Tamil Nadu, Maharashtra).
Shift Timings: Rotational shifts in a 24/7 setup.
Workweek: 5 days, with 2 rotating days off.
Salary: Competitive, ranging from ₹3–4 LPA, including performance-based incentives.
Benefits: Opportunities for career advancement, flexible working conditions, and a supportive team culture.
Why Work at Amazon Transaction Risk Investigator Jobs 2025?
Global Recognition
Join a leading organization recognized for excellence in e-commerce.
Career Development
Access opportunities to develop skills and advance your career.
Work-Life Balance
Enjoy the convenience and flexibility of working from home.
Inclusive Culture
Be part of a workplace that prioritizes diversity and fosters innovation.
Interview Preparation Tips For Amazon Transaction Risk Investigator Jobs 2025:
- Understand Amazon’s Core Values: Get to know Amazon’s principles and the role SEPO plays in safeguarding customer trust.
- Practice Situational Responses: Prepare to answer questions that showcase your decision-making and investigative abilities.
- Enhance Analytical Skills: Sharpen your capability to analyze data and derive significant insights.
Common Interview Questions
Why are you interested in this role?
Sample Answer:
“I’m attracted to this position because of Amazon’s dedication to customer trust. My analytical prowess and meticulous attention to detail resonate well with the job’s requirements.”
How would you identify fraudulent transactions?
Sample Answer:
“I would examine transaction data for irregularities, such as atypical payment methods or dubious shipping addresses, and compare my findings with Amazon’s standards.”
How do you handle high-pressure situations?
Sample Answer:
“I prioritize tasks, maintain composure, and apply logical reasoning to make timely and accurate decisions.”
What steps would you take upon noticing a recurring fraud pattern?
Sample Answer:
“I would document the observations, report the issue, and propose preventive measures to mitigate associated risks.”
How to Apply
- Visit the official Amazon job portal.
- Register and create your profile.
- Fill out the application form with precise information.
- Submit your resume and ensure you meet the eligibility criteria.
- Prepare for the screening process and interviews.
Conclusion
The Transaction Risk Investigator role presents an exceptional opportunity to contribute to Amazon’s mission of ensuring a safe and reliable e-commerce platform. With flexible work-from-home arrangements, a competitive salary, and considerable growth potential, this position is perfect for individuals with strong analytical and problem-solving abilities.
Amazon Transaction Risk Investigator Jobs 2025 Application Link — Apply Now!
