Accenture ASE Hiring 2025 | Amazing Opportunity as an Application Support Engineer
Accenture ASE Hiring 2025 : This role is perfect for individuals with a strong proficiency in Microsoft Intune and IT troubleshooting methodologies. You will collaborate closely with various teams, including development, infrastructure, and operations, to ensure timely resolutions to technical issues. If you are passionate about problem-solving and thrive in a dynamic, fast-paced environment, this position is right for you.
Job Title: Application Support Engineer
Location: Pune
Job Type: Full-time
Job Reference No.: ATCI-R1-S1783838
Accenture ASE Hiring 2025 Job Description
We are seeking a motivated and skilled Application Support Engineer to become part of our team in Pune. In this position, you will be tasked with identifying, diagnosing, and resolving software-related issues that affect business-critical applications. As an Application Support Engineer, you will be essential in ensuring the seamless operation of applications, minimizing downtime, and enhancing overall operational efficiency.
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Accenture ASE Hiring 2025 Key Responsibilities
As an Application Support Engineer, your key responsibilities will include:
- Monitoring and maintaining business-critical applications to guarantee uninterrupted service delivery.
- Providing first-level and second-level support for application-related incidents and service requests.
- Investigating, diagnosing, and troubleshooting software issues, ensuring prompt resolutions to mitigate business impact.
- Analyzing error logs, user-reported issues, and system behavior to determine the root causes of recurring problems.
- Collaborating with cross-functional teams, including developers and system administrators, to resolve complex software issues.
- Implementing patches, updates, and configurations to uphold system security and performance.
- Documenting troubleshooting procedures, known issues, and best practices to facilitate knowledge sharing and expedite issue resolution.
- Assisting in software deployment, testing, and quality assurance processes to ensure optimal application functionality.
- Identifying opportunities for process enhancements and recommending automation techniques for repetitive support tasks.
- Engaging in problem-solving discussions with senior engineers and technical teams to improve application performance.
- Providing user training and support documentation to enhance the end-user experience and decrease recurring issues.
Accenture ASE Hiring 2025 Required Skills & Qualifications
To excel in this role, candidates should possess the following technical and professional skills:
Mandatory Skills:
- Proficiency in Microsoft Intune – Experience managing applications, updates, and security policies through Microsoft Intune.
- Strong IT troubleshooting skills – Ability to effectively diagnose software-related issues.
- Basic understanding of the ITIL framework – Familiarity with IT service management processes including incident, problem, and change management.
- Proficiency in debugging tools – Capable of analyzing system logs and effectively troubleshooting application errors.
- Knowledge of enterprise IT environments – Understanding of how business applications operate within a corporate IT infrastructure.
Good to Have Skills:
- Experience with mobile device management (MDM) solutions – Ability to manage and troubleshoot mobile devices within an enterprise context.
- Familiarity with cloud-based IT solutions – Exposure to software deployment and management in cloud environments.
- Understanding of scripting languages (such as PowerShell, Python, or Bash) for automating routine support tasks.
- Knowledge of Active Directory and network troubleshooting to assist with application authentication and connectivity.
- Capacity to thrive in a fast-paced environment with robust analytical and problem-solving abilities.
Accenture ASE Hiring 2025 Eligibility Criteria
To apply for this role, candidates must satisfy the following criteria:
- Experience Level: 0-2 years in an IT support or application support role.
- Educational Qualification: A minimum of 15 years of full-time education (Bachelor’s degree or equivalent).
- Location: This role is based in Pune, India. Candidates must be available to work from this location as needed.
- Work Authorization: Candidates must possess valid work authorization to work in India.
What We Offer At Accenture ASE Hiring 2025
We are dedicated to fostering a supportive and growth-oriented work environment. As a member of our team, you will receive:
Career Growth Opportunities: Gain hands-on experience in a highly technical role with the potential for advancement within the company.
- Learning & Development: Work with Microsoft Intune and other leading IT management tools, with opportunities for training and certification.
- Competitive Salary & Benefits: We provide a competitive compensation package, including health insurance, paid time off, and additional perks.
- Attractive Salary and Benefits: We provide a competitive compensation package that includes healthcare coverage, paid leave, and additional benefits.
- Team-Oriented Work Environment: Collaborate in a supportive atmosphere with guidance from seasoned professionals.
- Exposure to Advanced Technology: Acquire hands-on experience in troubleshooting and managing enterprise-level applications and IT infrastructure.
Accenture ASE Hiring 2025 Application Process
If you fulfill the qualifications and are ready to embrace the challenges of an Application Support Engineer, we invite you to submit your application.
Accenture ASE Hiring 2025 Application Instructions
- Click the “Apply Now” button to begin your application process.
- Make sure your resume is current and reflects your relevant experience and skills.
- If you are selected for further consideration, we will reach out for additional assessments and interviews.
Please Note: You may only have one active application with us at a time.
We look forward to reviewing your application and the possibility of you joining our team!
