Infosys Hiring CSE | Kickstart Your Career with Infosys – Earn Big and Grow Fast!

Infosys Hiring CSE : Infosys stands at the forefront of next-generation digital services and consulting. With more than 40 years of experience in managing the operations of global enterprises, the company skillfully guides clients through their digital transitions. Infosys offers innovative solutions to meet the complex demands of digital transformation, solidifying its reputation as a trusted industry leader.

The Infosys BPO division serves as a center for innovation, excellence, and customer-centric solutions. Joining our team means engaging in a dynamic work environment, enjoying continuous learning opportunities, and having a platform to enhance your career in customer service.

Infosys Hiring CSE Job Overview:

Infosys Hiring CSE Job Description:

Join Infosys’ rapidly expanding BPO division as a Customer Support Associate (CSA). In this role, you will enhance customer experience by providing exceptional support through call and chat channels. This position is perfect for those with strong problem-solving skills, excellent communication abilities, and a desire to thrive in a collaborative and innovative environment.

Infosys Hiring CSE Key Responsibilities:

• Address customer inquiries promptly via call and chat support.
• Deliver outstanding customer service while ensuring professionalism and courtesy.
• Leverage computer skills to troubleshoot issues and provide effective solutions.
• Work a designated 9-hour shift that includes an 8-hour workday and a 1-hour break.
• Participate in a 5-day workweek with 2 rotational weekly off days.
• Adapt to a 24×7 shift schedule, including night shifts, based on business needs.

Infosys Hiring CSE Candidate Requirements:

Education & Experience

• Open to both graduates and undergraduates.
• Freshers are encouraged to apply, along with individuals having up to 5 years of customer service experience.

Skills

• Strong English communication skills (verbal and written).
• Proficient in navigating computers and systems for issue resolution.
• Flexible, adaptable, and eager to learn.
• Quick thinker with strong problem-solving capabilities.

Preferred Skills (Not Mandatory)

• Experience in BPO or call center settings.
• Familiarity with inbound, outbound, chat, or blended customer service processes.

Reasons to Join Infosys:

• Competitive Salary: Earn up to ₹32,000 monthly, along with performance-linked benefits and industry-standard perks.
• Career Growth: As a top technology services and consulting firm, Infosys presents limitless opportunities for advancement in a digitally transformative setting.
• Work-Life Harmony: Benefit from a structured 5-day work week with rotational days off.
• Collaborative Culture: Join a supportive environment that prioritizes teamwork, innovation, and lifelong learning.
• Global Reach: Collaborate with a leading global firm that tackles clients’ intricate digital transformation challenges.
• Varied Experiences: Gain broad exposure to different customer service areas, including inbound, outbound, email, and chat support processes.

Infosys Hiring CSE Employment Details:

Job Type: Full-Time, Permanent
Role Category: Customer Success, Service & Operations

Key Highlights
Locations: Multiple job locations for convenience and flexibility – Kolkata, Bengaluru, and Gurugram.
Openings: 270 positions available, providing a great opportunity for immediate joiners.
Shift Flexibility: Rotational shifts (24×7) tailored to business needs, prioritizing work-life balance.

Infosys Hiring CSE Application Process:

Infosys values every application and ensures a smooth hiring process for all candidates. Here’s how to join the team:

• Application Submission: Submit your updated CV and relevant details through the provided job portal.
• Initial Screening: Shortlisted candidates will undergo an initial screening round to evaluate basic skills and role compatibility.
• Online Assessment: Candidates will complete an online test focusing on communication skills, problem-solving abilities, and basic customer service knowledge.
• Interview Round: Successful candidates will participate in an interview to discuss their skills, experience, and career aspirations.
• Offer Letter: Candidates who pass all rounds will receive an offer letter and join the Infosys family.

Infosys Hiring CSE Perks and Benefits:

• Stable and reliable income with opportunities for growth.
• Experience at a leading global company with a collaborative and inclusive work culture.
• Ongoing training and development to enhance your skills and knowledge.
• Networking opportunities within a global talent pool.
• Recognition and rewards for top-performing employees.

Ready to advance your career? Join Infosys as a Customer Service Executive and contribute through meaningful customer interactions and innovative solutions.

Infosys Hiring CSE Application Link : Click Here!

Apply Now and start your journey with Infosys!

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