Tech Mahindra Big Mass Hiring Drive - Customer Support Executive
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Tech Mahindra Big Mass Hiring Drive – Customer Support Executive

Tech Mahindra Big Mass Hiring Drive: Tech Mahindra announces exciting opportunities for new graduates who want to begin careers in customer service. The positions available for applicants in Mumbai and Pune are focused on exciting jobs that combine technology with interaction with customers. Perfect for recent graduates of any discipline, these entry-level positions offer an opportunity to work in a world-class IT leadership environment.

Tech Mahindra Big Mass Hiring Drive
Tech Mahindra Big Mass Hiring Drive

Why Join Tech Mahindra as a Customer Support Executive?

Customer support positions in Tech Mahindra stand out for students looking for stable tech careers. Every day tasks include solving client questions, assuring seamless service delivery, and contributing to the team’s goals. The recruits are exposed to cutting-edge technology, developing abilities in problem-solving, communication and tech-related troubleshooting.

These jobs emphasize efficacy and empathy, which are the two most important characteristics to be successful in customer service executive positions. Students who enter this field develop solid foundational skills, opening the way for further advancement within IT services. Mumbai and Pune cities give access to thriving tech hubs, which can boost career growth.

Key Responsibilities for Customer Support Executives

Customer support executives take care of inbound calls, emails and chats to meet the needs of clients quickly. The tasks include:

  • Being attentive to customer complaints and accurately capturing issues.
  • Clear solutions using databases of knowledge and scripts for support.
  • Transferring complex issues to specialist teams to resolve them.
  • Monitoring open tickets to ensure customer.
  • Collaboration with cross-functional groups to enhance service processes.

Recruits in these positions can multitask while adhering to the highest standards of quality. They are focused on delivering outstanding experiences that align with Tech Mahindra’s dedication to client-focused operations.

Essential Qualifications and Skills for Freshers

The eligibility criteria are for graduates of any field, such as B.Com, B.A., B.Sc., or B.Tech. There is no prerequisite for experience, but enthusiasm and quick learning are enough for jobs in customer support that are fresher.

Skills required are:

  • Strong verbal and written English communication.
  • Basic computer knowledge, which includes MS Office and CRM tools.
  • The capability to participate in shifts that rotate, which includes night shifts.
  • Positive attitude towards handling high-volume interactions.

The soft skills of patience and flexibility are crucial. Technology Mahindra is a firm that values diversity and encourages inclusive recruitment for support positions in India.

Application Process: How to Apply for Customer Support Jobs

Students who are interested in applying are encouraged to go to their Tech Mahindra careers portal to send resumes.

Tech Mahindra Big Mass Hiring Drive
Tech Mahindra Big Mass Hiring Drive

Steps consist of:

  1. Upload a new CV that highlights academic accomplishments.
  2. Aptitude tests online that assess abilities in logical and communication.
  3. Interviews can be conducted in person or online, focusing on questions based on scenarios.

Selection prioritises potential over experience. Apply now, as spots are quickly filled with these highly demanding fresher positions.

Tech Mahindra Big Mass Hiring Drive – Apply Link
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