Deltek Off Campus Drive 2025 - Associate Operations Specialist Role
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Deltek Off Campus Drive 2025 – Associate Operations Specialist Role

Deltek Off Campus Drive 2025: A leader worldwide in the provision of applications and solutions to companies that are project-based, the company assists customers in realising their goals with new tools. The company is renowned for its ability to create a vibrant open, inclusive and a culture that is based on values The company has won awards such as America’s Top Midsize Employers according to Forbes and a Top Workplace to work by Glassdoor as well as a top workplace in the world by The Washington Post, and the Best Place to work within Asia according to World HRD Congress. The employees thrive in a team-based workplace, driven by a desire to learn, develop, grow, and make enduring contributions.

About the Business Unit

The Professional Services team focuses on providing solutions to streamline and simplify the process of completing projects for clients. Utilising proven methods that the team assists worldwide clients with areas such as configuration, design testing, training and the documentation of solutions. With a team of enthusiastic and cooperative people, the team is dedicated to offering top-of-the-line services to an array of customers as they integrate into a vibrant project-oriented community.

Job Overview

  • Location: India (Remote)
  • Job ID: 10486BR
  • Posted Date: August 20, 2025
  • Application Deadline: September 30, 2025

The Associate Operations Specialist position is a great possibility for technologically adept, problem-solving graduates to be part of a vibrant team working remotely. The job focuses on providing top-quality technical support for integrations as well as automation solutions that ensure smooth operations for our clients around the world. Candidates should have solid analytical skills as well as a deep knowledge of technical concepts and the capacity to thrive in a highly demanding and 24/7 support setting.

Key Responsibilities

  • Provide technical support at a level 1 for automation and integration solutions, and address client concerns quickly.
  • Keep up-to-date with the latest knowledge of tools for automation, products and integration methods that are tailored to customer requirements.
  • Control escalations from internal teams or from clients using an approach that is proactive and solutions-oriented.
  • Make sure that you are in that you comply with the quality standards, service level agreements (SLAs), as well as security procedures.
  • Work with development and operational teams to solve and triage problems efficiently.
  • Implement incident management processes, prioritising tasks according to the severity and impact.
  • Record incidents in detail to ensure that clear communication is maintained with the stakeholders.
  • Assume responsibility for any issues, bringing them to a resolution while maintaining satisfaction with your customers.

Qualifications

  • 2025 graduates who have an all-time B.E./B.Tech diploma from Computer Science, Information Technology or Electronics and Communication Engineering, with a minimum 60% in the total.
  • Excellent written and oral communication abilities to communicate with international people.
  • Innovative problem-solving abilities and the ability to tackle complex technical issues that are complex.
  • Experience with SaaS applications and the related technologies can be a benefit.
  • Basic knowledge of networking, SOAP, RESTful APIs, along SQL is highly desired.
  • Experience in managing incidents and the escalation process.
  • Ability to multitask and work effectively both on your own and in a group setting.
  • Willingness to be in a 24/7 support environment, and adjusting to shifts in timetables.

Skills and Competencies

  • Technical Knowledge: A thorough understanding of APIs, integration tools, and database management systems increases the capacity to solve problems efficiently.
  • Analytical Thinking: The ability to solve problems effectively allows quick resolution of technical issues and minimises the amount of downtime that clients experience.
  • Communication: Clear, concise communications with the stakeholders are essential to ensure seamless collaboration and problem resolution.
  • Adaptability: Achieving success in a constantly changing environment requires a flexible approach and the capability to deal with extreme pressure situations.
  • Teamwork: Collaboration with teams that are cross-functional facilitates the resolution of issues and helps create the development of a harmonious work environment.

How to Apply

Candidates who are interested are invited to submit their applications along with their resume and cover letter, via the career portal of the company by September 30th 2025. Be sure to highlight relevant skills in the field, along with academic achievements and a desire to solve problems. Shortlisted applicants will be contacted to schedule an interview that could comprise behavioural assessments as well as technical assessments.

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