
Amazon Biggest Off Campus Hiring – BA Ops Support, ROC Analytics
Amazon Biggest Off Campus Hiring: Are you looking to transform raw data into useful information that can drive the highest productivity? Are you confident working in a hectic environment where your analytical skills can make an impact on logistics around the world? Apply to join our Surface Transportation (ST) team as a business analyst and operations support in our rapid-paced Relay Operations Centre (ROC) and take part in supporting the Amazon Middle Mile network across North America and Europe.
About the Role
Amazon has a Surface Transportation Operations team that is at the forefront of making sure that packages are delivered promptly and safely, even when delays are due to bad weather, road closures, bad weather or unexpected volume increases. As the Business Analyst Operations Support, you will be an integral member of the ROC Analytics team. You will be accountable for aggregating, collecting and analysing information from a variety of sources to give relevant information. Your job directly assists the drivers, as well as the operators and staff members, by providing the data and dashboards that help them overcome issues and ensure the sustainability of operations.
In this role, you’ll be accountable for the creation and dissemination of critical KPIs. Indicators (KPIs) that inform the business decision-making process and enhance user experiences. You’ll work alongside teams across functional lines, offer insights for all stakeholders, and create high-quality dashboards using tools like SQL, Excel, and Amazon Quicksight. The ability to identify patterns, anomalies, and opportunities using data can help in focusing on areas and improve decision-making efficiency across the entire organisation.
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Key Responsibilities
- The ROC operation: Get a thorough comprehension of Surface Transportation procedures to give precise and accurate analysis.
- Dashboards, metrics and dashboards: Develop and keep easily usable dashboards, metrics and charts using SQL, Excel, and Quicksight to measure operating performance.
- Deliver: Insights responsible for the development and distribution of dashboards and metrics to the management to ensure accuracy and prompt delivery.
- Visualise and analyse the data: Perform analyses on business processes and data to discover patterns and anomalies, as well as actionable data, and develop visualisations to effectively communicate results.
- Work with other stakeholders: Communicate key analyses and recommendations to leaders as well as teams of operation with brief, succinct verbal reports as well as documents.
- Improve Operational Excellence: Use data-driven insight to help in making decisions and increase the efficiency of operations, as well as enhance the experience for customers.
Basic Qualifications
- A bachelor’s degree in business, Computer Science, Data Analytics or a related field.
- Minimum of 0-1 year of knowledge in the writing of SQL queries, as well as Excel VBA macros.
- A sharp analytical mind and a drive to tackle difficult problems.
- Ability to work in a highly competitive, dynamic and demanding work environment, and also be able to handle many tasks.
- Effective communication skills are needed to convey ideas to different people.
Preferred Qualifications
- Expertise in the definition of business requirements and designing solutions built on information.
- Experience using data visualisation tools like Amazon Quicksight as well as Tableau.
- Ability to comprehend logistics and Supply chain operations.
- Proficient in the extraction of pertinent business information from massive databases.
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Why Join Amazon’s ROC Analytics Team?
At Amazon, we are committed to continual improvement and new ideas as well. The ROC Analytics team is no exception. If you’re an Analyst in Business, you’ll be in a position to:
- Can have an impact: Your work will directly impact the performance of the Amazon Middle Mile network, ensuring that customers get their parcels in time.
- Enhance your career: Experience hands-on learning with the most up-to-date tools and technologies while you collaborate with skilled professionals in a team-based environment.
- Innovation using data: Utilise Amazon’s huge data-driven infrastructure to find the information that will fuel change.
- Be part of the Global Group: Contribute to the activities across North America and Europe, dealing with issues that have a global reach.
About Amazon Surface Transportation
Amazon Surface Transportation team is dedicated to solving logistical problems so that the delivery of packages is quick and in a consistent manner. The ROC is an essential participant in tackling delays, assisting drivers and carriers, as well as ensuring that the operations run efficiently. If you join our team, you’ll be at the forefront of solving problems in the real world that will ensure Amazon’s supply chain runs smoothly.
Why Amazon?
Amazon is an online website that allows builders to build. We’re seeking innovative, imaginative and customer-oriented individuals who want to make an impact. When you join us at i-Stock, you’ll be able to profit from unparalleled growth opportunities, the most advanced technologies, and a company that is committed to diversity and inclusiveness.
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How to Apply
Are you looking to take a significant leap in your professional career? Apply today via our portal for careers to be part of an industry that can make a difference in the direction of logistics shortly. Upload your resume and cover letter that will highlight your enthusiasm for data analytics and how your skills correspond to the requirements of the job.